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#Trusted platform module windows 10 error driversI have checked your model from the HP website and they haven`t released the Windows 10 compatible drivers for this model machine. ![]() To make a device work well, we should get a compatible driver. Please run "dism/online/cleanup-image/restorehealth" to check the health of system files.Īccording to the error messages, this issue is related to the TPM. #Trusted platform module windows 10 error installShort version: Disable the UEFI mode and install in BIOS mode and everything works. Windows 10 will still install and function 100% perfectly running under BIOS mode, and as my machine proves, so will the TPM and Bit Locker. The solution, is to enter the HP BIOS (F10) and turn off UEFI mode BEFORE installing and version of Windows. This is not an OS issue, and there is absolutely nothing Microsoft can do to fix the issue, This happens even in a UEFI-installed Windows 7. Because of this, Windows is not able to communicate properly with the TPM. Installed in the UEFI (because of the space). The system board confirms it indeed has the TPM, but doesn't have the full TPM program Windows see the machine as having a UEFI structure, and sends UEFI-based commands to the system board for TPM access. The problem comes when you go to activate Bit Locker. To the OS, there is no difference between this and a native UEFI machine. HP used the spare space to create a UEFI compatibility mode, which will allow these machines to be setup and installed with UEFI booting. The BIOS block isn't large enough for the entire UEFI instruction set to be implemented. With HP, the machines that end in "60" or less aren't true UEFI machines. I'm sorry I should have come back here and posted that I did find a solution. I'd really like to use Windows 10 on my laptop as it is very fast and has many better features than Windows 7, however I travel extensively and can't afford the risk of it being stolen without an encrypted hard drive. I noticed the TPM driver is installedīy Microsoft and very old, predates even Windows Vista! Not sure if there is one more recent out there. I contact Microsoft and they said they had no idea and closed my case unresolved. #Trusted platform module windows 10 error updateI contact HP and they had me update to the latest BIOS (though I already had it installed) said to contact Microsoft for more support. Previous TechNet Post during Insider Preview. I encountered the exact same issue when I tried one of the later builds of Windows 10 Insider Preview for a short while, but ultimately got no where and just reported the issue on the feedback tool and attributed it to being an early build. I completely wiped the drive and reinstalled Windows 10 Pro again from scratch just inĬase, but the problem remained afterwards. ![]() Internal error has occurred within the Trusted Platform Module support program." When starting in the console I receive error 0x80284001 with the same explanation. Attempting to start Bit Locker gives an error that said "An ![]() I was surprised to see this actually reformatted my system drive (256 GB SSD), as it was no longer encrypted after the upgrade. ![]() I upgraded to Windows 10 Pro and chose the option to 'keep nothing'. I had an MBR partition table with Vista, and GPT with Windows On both of those operating systems Bit Locker started and runs perfectly. Originally ran Windows Vista Business, then Windows 7 Professional. ![]()
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